Cooling and Curing: The Insulated Cable is immediately cooled in a water bath (20–25°C) for 1–2 minutes to solidify the PVC insulation. This prevents insulation deformation and ensures dimensional stability. For cables requiring enhanced insulation adhesion, a post-curing step is added: the cable is passed through an oven at 80–100°C for 10–15 minutes, strengthening the bond between the PVC and copper conductor and reducing the risk of insulation peeling during installation.
Conductor Testing: Before insulation, each conductor undergoes a resistance test using a micro-ohmmeter (target resistance: 0.018Ω/m for 2.5mm² BV) and a tensile strength test (minimum 220 MPa for BV). Stranded BVR conductors are also checked for strand uniformity—any strand with diameter deviation >0.02mm is rejected.
Insulation Testing: After extrusion, a 100% spark test is performed: the cable is passed through an electrode that applies 10kV AC. Any pinholes or insulation defects cause a spark, triggering an alarm and stopping production. Additionally, insulation samples are taken every 100 meters for dielectric strength testing (15–20 kV/mm) and flame retardancy testing (per UL 94 V-2 or V-0).
Dimensional Inspection: The cable’s outer diameter, insulation thickness, and conductor centering (ensuring insulation is evenly distributed around the conductor) are measured using a digital micrometer. Conductor centering deviation must be <10% to prevent uneven insulation wear.
Cutting: After passing all quality checks, the cable is cut to standard lengths (100m, 200m, 500m, or 1000m) using an automated cutting machine with precision ±10mm. Custom lengths (e.g., 30m for residential renovations) are available upon request, with a small surcharge for non-standard cuts.
Spooling: The cut cables are wound onto HDPE (High-Density Polyethylene) spools, with spool size matching the cable length:
100m/200m: Spools with diameter 200mm, width 80mm, and core diameter 50mm (weight capacity: 0.5kg/1.0kg).
500m/1000m: Spools with diameter 300mm, width 120mm, and core diameter 70mm (weight capacity: 2.5kg/5.0kg).
Spool Protection: Each HDPE spool is wrapped in two layers:
Inner layer: Anti-static polyethylene film (0.05mm thick) to prevent electrostatic discharge (ESD)—critical for avoiding damage to sensitive electrical components during installation (e.g., PLC panels).
Outer layer: Kraft paper (0.1mm thick) printed with product details (e.g., “BVR 2.5mm² PVC Insulated Copper Cable,” “UL 94 V-2”) and handling instructions (“Keep Dry,” “Avoid Extreme Temperatures”).
Carton Packaging: Spools are placed into double-walled corrugated cardboard cartons (bursting strength: 180 kPa) with foam inserts (10mm thick) to secure the spools and prevent movement during transit. Carton dimensions vary by spool size:
100m/200m spools: 250mm × 250mm × 100mm (holds 4 spools per carton).
500m/1000m spools: 350mm × 350mm × 150mm (holds 2 spools per carton).
Consumer-Friendly Rolls: For small orders (1m–50m), cables are wound onto compact cardboard rolls (diameter 100mm) with a built-in tear strip for easy unwinding. Each roll is shrink-wrapped in clear plastic, with a label displaying:
Key specs (conductor size, core type, insulation grade).
Application guidance (e.g., “1.5mm² BV: For Residential Lighting”).
Safety certifications (GB/T 5023-2008, IEC 60227).
Multipack Options: Retail customers can purchase multipacks (e.g., “3×10m BVR 2.5mm²”) in colorful cardboard boxes with a handle for portability—ideal for homeowners undertaking DIY wiring projects.
Industrial Bulk Containers: For large-scale projects (e.g., housing complexes, factory construction), cables can be packaged in reusable steel or plastic drums (capacity: 5000m–10,000m). These containers are sealed with moisture-proof gaskets and equipped with forklift slots for easy handling, reducing packaging waste and lowering long-term costs.
Branded Packaging: OEM customers (e.g., appliance manufacturers integrating cables into products) can request custom-printed cartons and spools with their logo, brand colors, and product codes. This enhances brand visibility and streamlines inventory management for the customer.
Carrier Partnerships: The factory collaborates with leading logistics providers (e.g., DHL, UPS, local courier services) to offer door-to-door delivery. For bulk orders (10+ cartons), dedicated trucking services are used to minimize handling—critical for preventing spool damage. Key carrier criteria include:
On-time delivery rate (>95% for major cities).
Temperature-controlled vehicles (for shipments to regions with extreme temperatures: <0°C or >35°C) to avoid PVC insulation brittleness or softening.
Transit Times:
Major urban areas (e.g., Beijing, Shanghai, New York, London): 1–2 business days for small orders, 2–3 business days for bulk orders.
Rural or remote regions: 3–5 business days for small orders, 4–6 business days for bulk orders.
Urgent shipments (same-day/next-day): Available for urban areas with a 50% surcharge, using express courier services.
Tracking and Insurance: All domestic shipments include real-time tracking via the carrier’s app/website, with updates for milestones like “Shipment Dispatched,” “Out for Delivery,” and “Delivered.” Basic insurance (coverage = order value) is included, with optional extended insurance (110% of order value) available for high-value bulk orders.
Mode of Transport:
Air Freight: For urgent orders (3–7 business days) or small batches (≤500m), air freight is used. Shipments comply with IATA (International Air Transport Association) regulations, with cartons labeled “Non-Hazardous” and “Electrical Cable” to avoid customs delays.
Ocean Freight: For large-volume orders (≥1000m), ocean freight is more cost-effective. Cables are packed into 20ft or 40ft shipping containers (temperature-controlled if required) on pallets (heat-treated to ISPM 15 standards). Transit times range from 2–3 weeks (Europe to North America) to 6–8 weeks (Asia to South America).
Customs Compliance: A complete set of documents is provided to facilitate clearance:
Commercial Invoice: Details product description, quantity, unit price, and total value (in USD/EUR/GBP).
Packing List: Itemizes each carton’s contents (e.g., “Carton 1: 4×200m BVR 2.5mm²”).
Certificate of Origin (CO): Available in Form A (for GSP tariff preferences) or standard CO, verifying the cable’s manufacturing location.
Compliance Certificates: Copies of IEC 60227, GB/T 5023, and UL 758 certifications to meet the destination country’s safety standards.
Order Channels:
Online Portal: A 24/7 accessible portal allows customers to:
Select product specs (core type, conductor size, length, packaging).
Generate instant quotes (for orders ≤10,000m).
Submit orders with saved payment/shipping details.
Track order status and download invoices.
Direct Sales Team: For large/custom orders (≥10,000m or unique lengths), dedicated sales representatives provide:
Custom quotes (with volume discounts: 5% off for 10,000m+, 10% off for 50,000m+).
Technical consultations (e.g., recommending BVR vs. BV for a specific industrial application).
Sample requests (free for qualified customers).
Email/Fax: Orders can be submitted via email using a standard PO template, with confirmation within 4 hours of receipt.
Confirmation: Within 24 hours of order placement, the customer receives an email confirming:
Order summary (product, quantity, total cost, shipping fee).
Estimated production time (3–5 business days for standard orders, 7–10 days for custom lengths).
Payment details (bank transfer, credit card, or L/C options for international orders).
Scheduling: Orders are prioritized based on delivery date and complexity. Standard orders (e.g., BVR 2.5mm² 100m) are scheduled within 1 business day, while custom orders undergo a feasibility check by the engineering team before scheduling. Customers receive weekly production updates for orders ≥5000m, including photos of the cable during extrusion/spooling.
Dispatch Notification: Once production and testing are complete, the customer receives a dispatch email with the tracking number, carrier details, and expected delivery date. For ocean freight, the container number and vessel departure date are also provided.
Delivery Inspection: Upon receipt, customers are advised to:
Check packaging for damage (e.g., torn cartons, crushed spools). If damaged, notify the carrier and factory within 24 hours with photos/videos.
Verify product specs (conductor size, length, insulation grade) against the order confirmation.
Test a sample (if required) for resistance or insulation integrity—any defects must be reported within 3 business days for a replacement/refund.
Standard Samples: 1m samples of all standard specs (0.75mm²–10mm², BVR/BV) are free for qualified customers (industrial buyers, contractors, OEMs). Customers only cover shipping costs (domestic: \(5–\)10, international: \(20–\)50).
Custom Samples: For non-standard specs (e.g., FR PVC insulation, tinned copper conductors), samples are available at a nominal cost (\(20–\)50), refundable if a bulk order (≥1000m) is placed within 3 months.
Customer submits a request via the online portal or email, providing:
Company name, contact details, and intended application.
Sample specs (core type, conductor size, insulation grade).
The factory processes the request within 1 business day and ships samples via express courier (3–5 business days for international delivery).
A sample certificate is included, stating the sample’s batch number and test results (resistance, dielectric strength).
Dedicated Engineers: A team of electrical engineers is available via phone/email/video call (24/7 for urgent issues) to provide:
Installation guidance (e.g., “Minimum bend radius for BVR 4mm² in dynamic applications”).
Troubleshooting (e.g., resolving insulation peeling or conductor resistance anomalies).
Application-specific advice (e.g., “Best cable size for a 3kW industrial pump”).
Resource Library: The online portal offers downloadable resources:
Installation manuals (with step-by-step diagrams for residential/industrial wiring).
Technical datasheets (detailed specs, test results).
Compliance guides (meeting local standards like NEC in the US or BS 7671 in the UK).
Standard Warranty: All BVR/BV cables come with a 2-year warranty from the delivery date, covering defects in materials or workmanship (e.g., insulation cracking, conductor breakage without external damage).
Warranty Claim Process:
Customer submits a claim via email, including the order number, photos of the defect, and a description of usage conditions.
The factory reviews the claim within 3 business days and may request a sample for testing.
Approved claims are resolved via:
Replacement: Free shipment of a new cable of the same specs.
Refund: Partial or full refund (based on the defect’s severity).
Repair: For minor issues (e.g., minor insulation scratches), a discount on the next order.
Extended Warranty: An optional 1-year extended warranty is available for 5% of the order value, covering normal wear and tear (e.g., conductor fatigue from repeated bending within specified limits).
Return Eligibility: Unused, undamaged cables can be returned within 30 days of delivery for a full refund (minus shipping costs), provided:
The cable is in its original packaging (unopened spools, intact labels).
The return is due to overordering or incorrect specs (not defects—covered by warranty).
Return Process:
Customer requests a Return Authorization (RA) via email, providing the order number and reason for return.
The factory issues an RA number and a prepaid shipping label (for domestic returns; international customers cover return shipping).
The cable is inspected upon receipt—refunds are processed within 5 business days if eligible.
Hongtai Cable Technology Co., Ltd
E-mail: export@qlcables.com
sales@qlcables.com
Tel/whatsapp:+86-18032066271
Tambahkan : Zona Pengembangan Industri Xiaokou, Kabupaten Ningjin, Kota Xingtai , Provinsi Hebei, Cina
Hak Cipta © Hongtai Cable Technology Co., Ltd Dukungan Teknis:Teknologi Ronglida
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